AET Help Desk is a web based help desk system designed for multiple purposes. Excellent for support-, sales- and information- staff to manage and present information. Complete with case/ticket tracking. Database system consisting of MySQL (installed simultaniously). Easy to install, browse and administrate. Easy and powerful expansion is done trough adding new categorys. The front end features Q and A:s, manuals, files and documents in a oraganized and appealing way. The help desk can easily be made avaliable to the public via the internet or an intranet.